FAQ

What types of payment do you accept?

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We accept payments from all major credit, debit cards and other circuits; for instance:

Visa
Mastercard
American Express
Maestro
PayPal
Discover
Bkash
Dutch Bangla Bank Mobile Banking
Bank Payment

You can also pay via Wire Transfer.

If you are in a European country and you purchase any service at SMTPBD via 2Checkout, it is necessary that your VAT is registered on VIES, as provided by applicable law […]

Which email clients are compatible with SMTPBD?

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All major email clients are compatible with SMTPBD, including all versions of Microsoft Outlook, Microsoft Vista Mail, Microsoft Outlook Express, Mozilla Thunderbird, Opera Mail, Netscape Mail, Apple iPhone, and many more […]

Why my emails are going to the spam folder?

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Unfortunately it can happen that your mass mailings end up as spam or are rejected by the recipients’ server. Often this is not related to a malfunctioning of our SMTP server, but caused instead by some bad practices, often applied unconsciously.
So here’s a checklist of what you should verify first and foremost:

1. Configure your DNS.
This is extremely important. Configuring your DNS records with SMTPBD details is essential to ensure the best delivery rate and avoid to be filtered out by incoming servers. The procedure is extensively explained on […]

My ISP blocks outgoing mail on port 25. What can I do?

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In case port 25 (the default port for SMTP) is blocked you can choose an alternate port. We suggest to use port 587 or 2525 for plain SMTP, and port 465 when using SMTP with SSL.

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